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Rick Ketchem, Mitchell Sales Rep Since 2007

Services Provided

In addition to providing pricing, product information and product demos, Rick Ketchem can provide additional services,* including:

  • Product Training
  • Computer Training
  • Networking
  • Hardware Purchase/Upgrade
  • Management Training

* Availability of services vary by sales rep. Additional charges may apply. Contact Rick Ketchem for details.

Rick Ketchem

Phone: (760) 644-5221
Fax: (866) 760-7832


rketchem@roadrunner.com

Rick Ketchem has been an Authorized Mitchell 1 Independent Sales Representative since 2007

My name is Ross V. "Rick" Ketchem and I am your Mitchell1 Professional representing your city.

I am 55 years old, live in the Coachella Valley and am an avid golfer.

I started out in the automotive repair industry as a tire buster for Goodyear and by age 21 I was a store manager.

I moved on to become a service department manager for Ford and Toyota and eventually opened my own business so I know first hand and understand the day to day challenges you face as a shop owner and businessman.

I am certain that you wouldn't attempt an engine overhaul without the right tools in your box and you shouldn't expect to run an efficient and profitable shop without the right tools either.

I have been with Mitchell1 since April, 2007 and believe the products and services I represent are the best tools available to the Independent Shop Owner and Automotive Technician.

I have extensive computer knowledge and training and can help you create a more modern and efficient shop using the latest and best technology and software tools at reasonable prices.

I am committed to provide hands on training for every Mitchell 1 product we offer and promise to personally help you make your shop the best it can be.

I am a firm believer in "Customer Service First" and will always return your call promptly.

Call or e-mail me today and let me show you how Mitchell1 and I can help your shop become the business that you've always wanted it to be.
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Mitchell 1 News

Mitchell 1 Launches New ProDemand™ Video
Mitchell 1′s video on its forthcoming ProDemand™ information product, now available for viewing on YouTube at http://www.youtube.com/watch?v=gVsFqAG8nX4&feature=youtu.be (and embedded below), shows the Mitchell 1 product management team discussing the many features and benefits of the new software program as well as the design thinking and user input that went into developing it.

Mitchell 1 to Hold Shop Management System Training Workshop in Atlantic City
 Mitchell 1 will hold this year’s first Shop Management System Training Workshop April 19-21, in Atlantic City, N.J. at the Resorts Casino Hotel, located at 1133 Boardwalk. The training workshop is designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods and [...]

Mitchell 1 Chooses SureCritic for SocialCRM™
 Mitchell 1 announces it has partnered with SureCritic, a provider of reputation management that rates and reviews products and services to the automotive industry, and has integrated SureCritic’s suite of products into its new SocialCRM™ offering. Mitchell 1’s SocialCRM provides industry leading customer retention and new customer acquisition services, and now with the addition of [...]

Mitchell 1 and National Institute for Automotive Service Excellence (ASE) Present 2011 Technician of the Future Award
Steven Ray from Essex Junction, Vt. received the Technician of the Future award, sponsored by Mitchell 1 and the National Institute for Automotive Service Excellence (ASE), during a ceremony on Nov. 16 as part of the 2011 ASE Fall Board of Governors Meeting and Technician Recognition Awards held at the Marriott City Center in Charlotte, [...]

Your local solutions provider, Rick Ketchem, can help you find the services that meet your needs.

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