Automotive Repair Solutions

ONDEMAND5 REPAIR: Full vehicle coverage, the latest technical service bulletins, and the industries best wiring diagrams,

ESTIMATOR: Legendary parts and labor guide

MEDIUM TRUCK: Service, Maintenance and Repair of Class 4 thru 7 trucks.

TRANSMISSION: Database of automatic and manual transmission.

Business Performance Services

CRM: Mitchell 1 Customer Retention Marketing Service Reminders are the "first step" to optimizing your valuable customer database. Service-specific recommendations are pulled directly from your Mitchell 1 Manager database as their vehicles come up for scheduled maintenance.
· Service Recommendations - Based on mileage in the ORDER screen.
· Service Reminder Postcards - Have you seen these cards?
· Service Reminder E-Mails - The response rate is amazing.
· Dedicated Marketing Support Center - Works directly with you.
· CRM Summary Reports - You can see the return on your investment.
· New Customer Thank You E-mails - Make your business grow.

E-CRM: Customer Retention Marketing through highly effective e-mail marketing. eConnect Service will obtain e-mail addresses for your customers and include them in your marketing campaigns.

SERVICE INTELLIGENCE: Your future success depends on your ability to sell profitable maintenance work. Service Intelligence will help you make the transition from fixing broken vehicles to a recurring maintenance program for all your customers.

PERFORMANCE CENTER: Mitchell 1 Performance Center provides the professional training you need to automate your processes and grow your
business.